Sierra/InfoSoup Stuff

If you have questions related to InfoSoup or Sierra, you can always use the OWLSnet Help List or the Cathelp list for Catalog related issues.

Contact Molly | email | (920) 832-6365 for:

  • Circulation
  • Circulation training
  • Holds
  • Offline circulation
  • Weeding
  • Patron registration
  • Reports (Custom statistical, weeding, or patron reports)

email OWLSnet Help | (920)-832-6366

  • Directory updates
  • Email passwords
  • Closed days
  • Inventory
  • Notices
  • Reports (Standard & weeding) - reports generated by OWLS and emailed by OWLS
  • Offline Circ - or Contact Molly

OWLSnet Help List

Please use the owlsnet help list to report any non cataloging related question, problems or issues with Sierra, InfoSoup, Encore, wireless & internet issues, SAM, reports, statistics etc...

CatHelp List

Please use the CatHelp List -- cathelp@mail.owls.lib.wi.us to contact the Catalogers with any issue relating to fixing or updating bibliographic or item records in Sierra or for questions about SkyRiver. Examples include:

  • Updating Records
  • Changing Material Type
  • Reporting Bibliographic errors
  • Wrong book covers
  • Misspellings
  • Anything to do with Magazines
  • Update or correct Series Information

Contact Evan | email | (920) 832-6192

  • General InfoSoup Web OPAC questions